The Pretty Face Place

Helping you feel pretty in the face of hairloss

Payment/Cancellation/Scheduling & Other Policies


I work strictly by appointment only so that I can give you personalized attention during your service.  I am happy to work with you for the most convenient appointment time to meet your needs.


There is no fee for a wig consultation, however please give 48 hours notice, if possible, for any changes to your appointment time or date.  


At times things come up and some situations are occasionally out of our control. In an effort to be fair each situation will be evaluated. However, please keep in mind our policies. 

To avoid a $25 missed appointment service fee for aesthetic and permanent makeup services, please kindly give 48 hours notice for any changes to your appointment.

To cancel or to reschedule please call the office number 860-644-0888, or send us an email. Your cooperation ensures that the appointment may be offered to another "Pretty Face" from our wait list.

Please know that we certainly appreciate your business, however the missed appointment time was reserved especially for you. The $25 missed appointment service fee may be added on to your next service. 

No call/no shows are still responsible for the full value of their missed appointment and may also be required to prepay for the rescheduled appointment. Clients that have prepaid for a series of treatments or have a gift certificate may forfeit the missed appointment.  For best skin care results, a series of treatments must be used within 18 months or remaining treatments are forfeited.

Late arrivals may have their appointment time adjusted to equal the amount of time. This is a courtesy to the next client. Full payment is still required.

Forms of payment include: 

Cash, Check, Debit or Credit Card

Returned check fee: $25 plus any additional bank fees incurred.

Services and products subject to CT sales tax.

(Prices subject to change without notice)


Have no cash value and may not be redeemed for cash. Only one per appointment can be accepted and cannot be used with other offers or during a special. No call, no shows may forfeit use of the gift certificate.  

Thank you for your cooperation and understanding.